FAQ

Frequently Asked Questions

How do I track my order?

Use our Track Order page with your order number and email address.

What is your return policy?

We offer a 30-day return policy on all unused items in original packaging.

How long does shipping take?

Standard shipping: 3-7 business days. Express options available at checkout.

What payment methods do you accept?

VISA, MasterCard, AMEX, PayPal, Afterpay, Klarna, and more.

Can I change or cancel my order?

Once placed, we cannot guarantee changes. Contact us ASAP for assistance.

How do I care for my hair wig?

Use sulfate-free shampoo and conditioner. Avoid excessive heat. Store on a wig stand.

Do you ship internationally?

Yes, we ship worldwide!

Still have questions?

WhatsApp: +8619195541862 | Server@Alipearlhair.Com

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